Free AI Courses / Practical AI for Operations
Free · Self-pacedPractical AI for Operations
Standardize SOPs, handle repetitive work, and design assistants or automations with escalation paths.
Your practical toolkit
Practical AI for Operations Workbook
A seven-page workbook with a fill-in canvas, controlled prompt, quality gate, assistant workflow, and 30-day pilot plan.
Download the workbookYou will produce
- ✓A trigger-input-output-exception process map
- ✓An SOP with owners and completion evidence
- ✓An assistant design with escalation thresholds
- ✓An automation plan measuring both time and errors
Your learning journey
Begin with the open foundation lesson, then continue with five deeper lessons by email.
1
Standardize the process before AI or automation
Automating an unclear process only makes errors move faster. This lesson defines triggers, outputs, exceptions, and owners before choosing tools.
2
Do not automate an unclear process
Delivered on day 2 with a prompt, assignment, and quality check
3
Turn tacit knowledge into a versioned SOP
Delivered on day 4 with a prompt, assignment, and quality check
4
Automate a step, not the whole process
Delivered on day 7 with a prompt, assignment, and quality check
5
Teach the assistant to say “insufficient information”
Delivered on day 10 with a prompt, assignment, and quality check
6
Prove value in one part of the process
Delivered on day 14 with a prompt, assignment, and quality check
Continue by email
Receive five deeper practical lessons
Over 14 days: real-work exercises, prompts, quality checks, your role-based workbook, and a 30-day action plan.
Need live guidance and deeper practice?
Explore the related public program, with a standard schedule and an option for team coaching.